Deduction Management

Automate deduction identification, recovery, and dispute resolution workflows

Trusted by top brands

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  • Define deductions codes, validation rules, and limits

  • Auto-read customer deductions from remittance/payment advice

  • Cross-map deductions to your ERP and monitor them in real-time
  • Configure rule-based approval on thresholds such as percentage, absolute amounts

  • Enable auto-deduction approval for specific categories such as round-offs, withholding taxes

  • Trigger deduction recovery workflows on a case-by-case basis

  • Facilitate dispute resolution with customers, including a communication hub with document upload support

  • Support manual approvals with maker-checker rules
  • Sophisticated deduction-specific accounting automation

  • Automate deduction accounting, including the creation of debit notes, partial invoice knock-offs
  • Create custom deduction views – aggregated by customer, time series, or by deduction type

  • Track open deductions and disputes with critical metrics such as DDO (Days Deductions Outstanding)

  • View the complete audit trail across both open and closed deductions
  • Send automatic emails to customers on disputes with full context

  • Support internal workflows across departments for deduction approvals such as finance, supply chain, tax

Benefits

20%+

20%+

20%+

20%+

25% decrease in unauthorized deductions and write-offs

90% lower deductions accounting costs

Quick dispute resolution to delight customers

Trusted by over 1000 happy cutomers

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Frequently Asked Questions

Yes, Global PayEX’s deduction module is advanced and capable of auto-reading payment advice to identify deductions and map them to the seller’s deduction codes. Additionally, we can set validations and rules – e.g., round-off thresholds and tax percentages and auto-categorize those into internal codes.

Our system can automatically be configured with rules that will auto-approve the basis of the item in the pre-defined rulesets. In case of unresolved items, resolution workflows can be set up for the corporate’s AR team to act.

Yes, there will be a separate view within the dashboard for sellers with the various slice and dice views – deductions at a buyer level, basis deduction codes etc. Sellers can also track the status of a deduction at a document level, whether it was auto-approved, disputed or open.

Auto-emails will be triggered to the buyers with a detailed context of the dispute with necessary references to the documents and reasons.

The deduction management module can provide views and handle resolution workflows across departments (finance, supply chain, tax etc.) to enable the approval of deductions.

We offer advanced automation for deductions, including generating debit notes and processing partial invoice write-offs.

Our standard cash app can cover a seller’s basic deduction identification requests. However, if you deal with multiple deductions tagged, it’s ideal to opt for the deduction management feature, which will be priced as an advanced feature. To learn more, request a demo here.

Typically, our pricing has two components the one-time setup fees and a monthly recurring subscription fee. For more information, drop us a message at [email protected] .

Case Studies

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Payments and Reconciliations Processed

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Case Study

Payments and Reconciliations Processed

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Case Study

Payments and Reconciliations Processed

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Want to fast track your cash flow and grow your top-line?